Can change cancelled economy to business
Hi, i booked Air India and my flight got cancelled on 19 july and no seat available in economy at that time. Can i change from economy to business free as its not my fault?
Hello Nimrat, is this ticket booked with us? If so please provide us ticket number or booking reference in order to assist you further.
Yes I have UYDHTK
Thank you for that information. As we can see you booked London Heathrow to Delhi airport in economy class which is cancelled. Around that time no seats in economy class are available, only in business class. As per Air India's policy, in situations like this, it is only possible to re book in the same class as booked originally. If you require to make changes into business class then fare and tax difference will apply.
Thanks I'll let you know
You are welcome.
For any further queries feel free to call reservation team on 0330 818 1234 or visit us on Oceans Travel.
The Oceans Travel Team