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Heathrow Terminals: A Ultimate Guide For Travellers
James | 24th Jun 2023

Heathrow Airport is one of the busiest airports in the world, serving millions of passengers each year. Heathrow Terminals has five terminals, each with its unique features and amenities. In this outline, we will explore the various Heathrow Terminals and the services and facilities they offer to help travellers navigate Heathrow more easily.

Brief Overview of Heathrow Airport

Heathrow Airport, located in the London Borough of Hillingdon, about 14 miles west of central London, is home to five Heathrow Terminals. The airport was first opened in 1929 as a small airfield and has since grown to become one of the busiest airports in the world, handling over 80 million passengers in 2019.

Purpose of the Outline

The purpose of this outline is to provide detailed information about each of the Heathrow Terminals. Whether you’re a first-time traveller or a frequent flyer, navigating a large airport like Heathrow can be overwhelming. By knowing what each terminal offers in terms of services and facilities, you can make your journey through Heathrow more efficient and comfortable.

Overview

In the following sections, we will provide a detailed overview of each Heathrow Terminal, including its location, the airlines that operate from it, and the facilities and services available. We will also cover the transportation options for getting between the terminals and to and from the airport. By the end of this outline, you’ll have a better understanding of the Heathrow Terminals and how to navigate them with ease.

Heathrow Terminals: Terminal 1

Location

Terminal 1 was located on the west side of Heathrow Airport, between Terminals 2 and 3. However, it has been permanently closed since 2015, and its facilities and services have been integrated into other terminals.

Layout of Heathrow Terminal 1  - Location - Heathrow Terminals - OT |                                                                                                                                                                                                                                                                                                                                                                                                         Image Not Ours
Layout of Heathrow Terminal 1 – Location – Heathrow Terminals
*Image Not Ours*

Airlines That Operated Terminal 1

Terminal 1 at Heathrow Airport closed in 2015 and no longer operates any flights or airlines. It has been replaced by the new Terminal 2, also known as the Queen’s Terminal. 

Facilities and Services

Facilities and services are no longer available anymore. 

Transportation Options

Terminal 1 no longer operates and therefore, transportation options are not applicable.

Summary of Heathrow Terminals: Terminal 1

Overall, while Terminal 1 is no longer in operation, its facilities and services have been integrated into other terminals, providing passengers with a seamless experience as they navigate through Heathrow Airport.

Heathrow Terminals – Terminal 2

Location

Terminal 2, also known as the Queen’s Terminal, is located on the eastern side of Heathrow Airport, specifically in the borough of Hillingdon.

Layout of Heathrow Terminal 2  - Location - Heathrow Terminals - OT |                                                                                                                                                                                                                                                                                                                                                                                                         Image Not Ours
Layout of Heathrow Terminal 2 – Location – Heathrow Terminals
*Image Not Ours*

Airlines That Operate Terminal 2

Terminal 2 will mainly handle flights to European destinations, with a few long-haul flights thrown in for good measure. Additionally, there is a list below that may not be accurate or detailed.

Facilities and Services

Check-in Desks

Terminal 2 has a large check-in hall with self-service kiosks and traditional check-in desks for all airlines operating from the terminal.

Baggage Drop-Off Points

After checking in, passengers can drop off their checked baggage at designated baggage drop-off points.

Immigration & Customs Facilities

Terminal 2 has several passport control and customs checkpoints for international travellers arriving or departing from the terminal.

Lounges

There are several lounges available at Terminal 2, including lounges operated by airlines and independent lounges. Passengers can access these lounges by purchasing a day pass or through their airline’s frequent flyer program.

Restaurants & Cafes

There is a wide range of dining options available at Terminal 2, including fast food outlets, cafes, bars, and sit-down restaurants. There are also several grab-and-go options available for passengers in a hurry.

Duty-Free Shopping

Terminal 2 has a range of duty-free shops selling a variety of products, including cosmetics, electronics, souvenirs, and luxury goods.

Currency Exchange

Passengers can exchange currency at several bureaux de-change locations throughout the terminal.

ATMs

There are several ATMs located throughout the terminal for passengers to withdraw cash.

Wi-Fi

Terminal 2 offers free Wi-Fi throughout the terminal, with premium options available for purchase.

Facilities of Heathrow Terminal 2 – Facilities and Services – Heathrow Terminals
*Image Not Ours & This May Not Be Terminal 2*

Transportation Options

Terminal 2 has a few different types of transportation options. These include:

Heathrow Express Train

Terminal 2 has its own Heathrow Express train station, offering non-stop service to London Paddington in just 15 minutes.

London Underground

Terminal 2 is connected to the London Underground via the Heathrow Terminal 2 tube station on the Piccadilly line.

Buses and Coaches

Passengers can take several buses and coaches to and from Terminal 2, including National Express, Green Line, and local buses.

Taxis and Private Cars

Passengers can also take taxis and private cars to and from Terminal 2, with taxi ranks located outside of the terminal. Ride-hailing services such as Uber and Lyft are also available.

Buses Going to Heathrow Terminal 2 – Transport – Heathrow Terminals
*Image Not Ours & This May Not Be Terminal 2*

Summary of Heathrow Terminals – Terminal 2

Terminal 2, also known as the Queen’s Terminal, is one of the four passenger terminals at London Heathrow Airport. It was opened in 1955 and underwent a major redevelopment project which was completed in 2014. Heathrow Terminals serves as the hub for many airlines. Including Star Alliance member airlines such as Lufthansa, Air Canada, and United Airlines. Terminal 2 offers a wide range of facilities and services to accommodate passengers, including various shopping and dining options, lounges, and transportation options.

Heathrow Terminals – Terminal 3

Location

Terminal 3 is located on the east side of Heathrow Airport, near Terminal 2. It is easily accessible by car or public transportation, with a variety of transportation options available.

Layout of Heathrow Terminal 3  - Location - Heathrow Terminals - OT |                                                                                                                                                                                                                                                                                                                                                                                                         Image Not Ours
Layout of Heathrow Terminal 3 – Location – Heathrow Terminals
*Image Not Ours*

Airlines Operating in Terminal 3

Terminal 3 serves many airlines, including:

  • American Airlines
  • Cathay Pacific
  • Delta Airlines
  • Emirates
  • Finnair
  • Hainan Airlines
  • Iberia Express
  • Iran Air
  • Japan Airlines
  • LATAM Airlines
  • LOT Polish Airlines
  • MEA Middle East Airlines
  • Pakistan International Airlines
  • Philippine Airlines
  • Qantas
  • Royal Jordanian
  • Sri Lankan Airlines
  • Tianjin Airlines
  • Virgin Atlantic
  • Vueling

Facilities and Services

Terminal 3 offers a wide range of facilities and services for passengers, including:

Check-in Desks

There are multiple check-in desks located throughout the terminal. However, making it easy to check in for your flight and drop off your luggage.

Baggage Drop-Off Points

Conveniently located throughout the terminal, baggage drop-off points allow you to check in your bags and save time at the airport.

Immigration & Customs Facilities

Terminal 3 has a large immigration and customs area, with multiple passport control desks and baggage claim areas.

Lounges

There are several lounges available in Terminal 3, including those for specific airlines and pay-per-use lounges available to all passengers.

Restaurants & Cafes

There are numerous options for food and drink in Terminal 3, ranging from fast food to fine dining.

Duty-Free Shopping

Terminal 3 has a large duty-free shopping area with a wide variety of stores selling everything from perfume to electronics.

Currency Exchange

Multiple currency exchange booths are located throughout the terminal, making it easy to exchange currency before your flight.

ATMs

To sum up, there are multiple ATMs available in Terminal 3 for withdrawing cash.

Self Service Bag Drop Units in Heathrow Terminal 3 – Facilities and Services – Heathrow Terminals
*Image Not Ours & This May Not Be Terminal 3*

Transportation Options

Terminal 3 is well-connected to public transportation, making it easy to get to and from the airport. Some transportation options include:

Heathrow Express Train

This train service runs directly from Terminal 3 to London Paddington Station.

London Underground

The Piccadilly Line of the London Underground serves Terminal 3, providing access to central London.

Buses & Coaches

Several bus and coach services operate from Terminal 3, including National Express and other regional operators.

Taxis & Private Cars

Taxis and private cars are readily available from the terminal, with several taxi ranks located outside the terminal building.

Taxies in Heathrow Terminal 3 – Transport – Heathrow Terminals
*Image Not Ours & This May Not Be Terminal 3*

Outline of Heathrow Terminals: Terminal 3

In conclusion, Heathrow Terminal 3  is located on the east side of Heathrow Airport, near Terminal 2. It was opened in 1961 and underwent a major renovation in 2019. It primarily serves long-haul flights to destinations around the world and is home to several major airlines.

Heathrow Terminals: Terminal 4

Location

Heathrow Terminal 4 is located on the south side of Heathrow Airport, next to the southern runway. It is connected to Terminals 2 and 3 via the Heathrow Express train. Without a doubt, it runs every 15 minutes and the free inter-terminal transfer bus service.

Layout of Heathrow Terminal 4  - Location - Heathrow Terminals - OT |                                                                                                                                                                                                                                                                                                                                                                                                         Image Not Ours
Layout of Heathrow Terminal 4 – Location – Heathrow Terminals
*Image Not Ours*

Airlines at Heathrow Terminal 4

Passengers flying with these airlines can check in at the terminal’s check-in desks and drop off their baggage at the designated baggage drop-off points.

  • Aeroflot
  • Aeromexico
  • Air Algerie
  • Air Astana
  • Air France
  • Air Malta
  • Air Mauritius
  • Air Serbia
  • Alitalia
  • Arik Air
  • Azerbaijan Airlines
  • Biman Bangladesh Airlines
  • Bulgaria Air
  • China Eastern Airlines
  • China Southern
  • El Al
  • Etihad Airways
  • Garuda Indonesia
  • Gulf Air
  • Kenya Airways
  • KLM Royal Dutch Airlines
  • Korean Air
  • Kuwait Airways
  • Malaysia Airlines System
  • Oman Air
  • Qatar Airways
  • Royal Air Maroc
  • Royal Brunei Airlines
  • Saudia
  • Tarom
  • Tunisair
  • Uzbekistan Airways
  • Vietnam Airlines

Facilities and Services at Heathrow Terminal 4

Heathrow Terminal 4 offers a wide range of facilities and services to ensure that passengers have a comfortable and stress-free travel experience It Includes:

Check-in Desks

In short, passengers can check in for their flights at the terminal’s check-in desks, located on the departure level.

Baggage Drop-off Points

After checking in, passengers can drop off their luggage at the designated baggage drop-off points before proceeding to security.

Immigration & Customs Facilities

The terminal offers immigration and customs facilities for passengers arriving or departing from the UK. This includes UK and EU passport control, ePassport gates, and customs inspection.

Lounges 

The terminal features several lounges, including the SkyTeam lounge, which is open to eligible passengers. The lounge offers a range of amenities, including comfortable seating, refreshments, and Wi-Fi.

Restaurants & Cafes

There are numerous dining options available at Terminal 4, ranging from fast food outlets to sit-down restaurants. Nonetheless, popular options include Pret a Manger, Costa Coffee, YO! Sushi, and Wagamama.

Duty-Free Shopping

Passengers can shop at the duty-free stores located in the departure lounge, which offer a range of products, including perfume, cosmetics, and souvenirs. There are also several shops selling newspapers, magazines, and books.

Currency Exchange

The terminal has several currency exchange providers, including Travelex and Moneycorp, which offer competitive rates on a range of currencies.

ATMs 

ATMs are available for passengers to withdraw cash, with machines located throughout the terminal.

Heathrow Terminal 4 Departure Area – Facilities and Services – Heathrow Terminals
*Image Not Ours & This May Not Be Terminal 4*

Transportation Options at Heathrow Terminal 4

Heathrow Terminal 4 offers various transportation options for passengers to get to and from the airport. This includes:

Heathrow Express Train

The Heathrow Express train connects Terminal 4 to London Paddington station in just 15 minutes, with trains running every 15 minutes. Nevertheless, passengers can purchase tickets online, at the station, or on board the train.

London Underground’s Piccadilly Line

The Piccadilly line serves Terminal 4, providing direct access to central London and other parts of the city. Trains run every few minutes, and passengers can purchase tickets at the station or use a contactless payment card.

Buses & Coaches

Several bus and coach services run to and from the airport, connecting it to different parts of the country. These include National Express, which operates coach services to various UK destinations, and local bus services, such as the 482 to Southall and Hounslow.

Taxis & Private Cars

Passengers can choose to travel by taxi or private car, with dedicated pick-up and drop-off points located outside the terminal building. Black cabs are available 24/7, while pre-booked private cars can be arranged through various providers, including Uber and Addison Lee.

Entrance to Heathrow Terminal 4 Station – Transport – Heathrow Terminals
*Image Not Ours & This May Not Be Terminal 4*

Recap of Heathrow Terminals: Terminal 4

In conclusion, Heathrow Terminal 4 is a busy terminal that caters to SkyTeam Airlines and other international carriers. With its range of facilities and services, including lounges, restaurants, shops, and multiple transportation options, it offers a convenient and comfortable travel experience for passengers.

Heathrow Terminals: Terminal 5

Location

Heathrow Terminal 5 is located on the west side of the airport, near Terminal 3. The two terminals are connected by a pedestrian walkway, and passengers can transfer between the two terminals in just a few minutes using the free shuttle service.

Layout of Heathrow Terminal 5  - Location - Heathrow Terminals - OT |                                                                                                                                                                                                                                                                                                                                                                                                         Image Not Ours
Layout of Heathrow Terminal 5 – Location – Heathrow Terminals
*Image Not Ours*

Airlines That Operate Terminal 5

Heathrow Terminals is primarily used by British Airways and its partner airline, Iberia. There are only 2 airlines that operate Terminal 5, which are:

Facilities and Services at Heathrow Terminal 5

Heathrow Terminal 5 provides a range of facilities and services to cater to the needs of passengers, including check-in desks, baggage drop-off points, immigration and customs facilities, lounges, restaurants and cafes, duty-free shopping, currency exchange, and ATMs. 

Whether passengers are looking to grab a bite to eat, do some last-minute shopping, or exchange currency, they can find everything they need within the terminal. Above all, with a wide range of options, Terminal 5 provides a comfortable and convenient experience for travellers

Check-in Desks

Passengers can check in for their flights at the terminal’s check-in desks, located on the departure level. Self-service check-in kiosks are also available for those who prefer a faster and more convenient check-in process.

Baggage Drop-off Points

After checking in, passengers can drop off their luggage at the designated baggage drop-off points before proceeding to security.

Immigration & Customs Facilities

The terminal offers immigration and customs facilities for passengers arriving or departing from the UK. This includes UK and EU passport control, ePassport gates, and customs inspection.

Lounges

The terminal features several lounges, including the British Airways lounge, which is open to eligible passengers. The lounge offers a range of amenities, including comfortable seating, refreshments, and Wi-Fi.

Restaurants & Cafes

There are numerous dining options available at Terminal 5, ranging from fast food outlets to sit-down restaurants. Likewise, popular options include Pret a Manger, Costa Coffee, Gordon Ramsay Plane Food, and Fortnum & Mason.

Duty-free Shopping

Passengers can shop at the duty-free stores located in the departure lounge, which offer a range of products, including perfume, cosmetics, and souvenirs. There are also several shops selling newspapers, magazines, and books.

Currency Exchange

The terminal has several currency exchange providers, including Travelex and Moneycorp, which offer competitive rates on a range of currencies.

ATMs

ATMs are available for passengers to withdraw cash, with machines located throughout the terminal.

Heathrow Terminal 5 Waiting Area – Facilities and Services – Heathrow Terminals
*Image Not Ours & This May Not Be Terminal 5*

Transportation Options at Heathrow Terminal 5

Heathrow Terminal 5 offers a variety of convenient transportation options for passengers to get to and from the airport. From the Heathrow Express train and London Underground’s Piccadilly line to buses, coaches, taxis, and private cars, passengers have plenty of choices to suit their preferences and budgets. Furthermore, its frequent services and dedicated pick-up and drop-off points, getting to and from Terminal 5 is easy and hassle-free.

Heathrow Express Train

The Heathrow Express train connects Terminal 5 to London Paddington station in just 15 minutes, with trains running every 15 minutes. Passengers can purchase tickets online, at the station, or on board the train.

London Underground’s Piccadilly Line

The Piccadilly line serves Terminal 5, providing direct access to central London and other parts of the city. Trains run every few minutes, and passengers can purchase tickets at the station or use a contactless payment card.

Buses & Coaches

Several bus and coach services run to and from the airport, connecting it to different parts of the country. These include National Express, which operates coach services to various UK destinations, and local bus services, such as the 423 to Hounslow and 441 to Uxbridge.

Taxis & Private Cars

Passengers can choose to travel by taxi or private car, with dedicated pick-up and drop-off points located outside the terminal building. Black cabs are available 24/7, while pre-booked private cars can be arranged through various providers, including Uber and Addison Lee.

Summarization of Heathrow Terminal: Terminal 5

Overall, Heathrow Terminal 5 offers a range of facilities and transportation options for passengers travelling with British Airways and Iberia and is well-connected to central London and other parts of the UK.

Heathrow Terminal 5 Station – Transport – Heathrow Terminals
*Image Not Ours & This May Not Be Terminal 5*

Heathrow Terminals: Inter-terminal Transportation

Heathrow Airport offers a variety of inter-terminal transportation options to make it easy for passengers to navigate between terminals.

Shuttle Train Service

The Heathrow Express shuttle train service connects all terminals at the airport, running every few minutes, 24 hours a day, seven days a week. This service provides a quick and convenient way to travel between terminals, with journey times of around two to three minutes. The shuttle train service also connects to London Paddington Station, making it easy for passengers to travel to and from central London.

Shuttle Train Service – Inter-terminal Transportation – Heathrow Terminals
*Image Not Ours*

Walking

It’s possible to walk between some of the terminals at Heathrow, including Terminals 2 and 3. Also, the walkway between these two terminals is covered, making it easy to walk even in inclement weather conditions. Walking between terminals can be a great way to stretch your legs and get some exercise before your flight.

Walking – Inter-terminal Transportation – Heathrow Terminals
*Image Not Ours & This is a Image of Someone Walking*

Bus Services

Free buses connect Terminals 4 and 5, and Terminals 2 and 3, providing a convenient and accessible way to travel between these terminals. The buses run every few minutes, 24 hours a day, seven days a week, and are wheelchair accessible. Moreover, the bus service is a great option for passengers who prefer not to walk or take the shuttle train.

Walking – Inter-terminal Transportation – Heathrow Terminals
*Image Not Ours*

Synopsis of Heathrow Terminals: Inter-terminal Transportation

Overall, the inter-terminal transportation options at Heathrow Airport are designed to be efficient and accessible, making it easy for passengers to navigate the airport and get to their destination quickly and comfortably.

Heathrow Terminals: Conclusion

Heathrow Airport is one of the busiest airports in the world, and navigating its terminals can be a daunting task for travellers. However, with the right information and preparation, navigating Heathrow’s terminals can be a breeze.

Summary of the Information Presented

Heathrow Airport has four main terminals, each serving different airlines and destinations. Terminal 2 serves Star Alliance Airlines, Terminal 3 serves Oneworld Airlines, Terminal 4 serves SkyTeam Airlines, and Terminal 5 serves British Airways and Iberia. Each terminal offers a range of facilities and services. Including check-in desks, baggage drop-off points, lounges, restaurants and cafes, duty-free shopping, currency exchange, and ATMs. 

In addition, there are a variety of convenient transportation options for passengers to get to and from the airport, including the Heathrow Express train, London Underground, buses, coaches, taxis, and private cars. Inter-terminal transportation is also available, with a shuttle train service connecting all terminals, walking paths between some terminals, and free buses connecting Terminals 2 and 3 and Terminals 4 and 5.

Tips for Travellers Navigating Heathrow Terminals

Plan Ahead

Research your terminal and airline in advance, and make sure you know where you need to go and what services are available.

Allow Plenty of Time

Heathrow is a busy airport, so make sure you allow plenty of time to get through security, check-in, and navigate the terminal.

Use Technology

Heathrow’s website and app provide real-time flight information, terminal maps, and other useful tools to help you navigate the airport.

Take Advantage of Airport Lounges

If you have access to an airport lounge, take advantage of it to relax and unwind before your flight.

Stay Hydrated

Air travel can be dehydrating, so make sure you drink plenty of water and avoid alcohol and caffeine.

Overview of Tips for Travellers Navigating Heathrow Terminals

In conclusion, navigating Heathrow Terminals can be an overwhelming experience, but with the right information and preparation, it can be a stress-free experience. By planning, allowing plenty of time, using technology, taking advantage of airport lounges, and staying hydrated, travellers can ensure a smooth and comfortable journey through Heathrow’s terminals.

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